Clinical Training Afternoon

Dear patients, We are holding a clinical training afternoon today across our three sites. We would like to remind you that we offer appointment requests between 8am-2pm Mon-Fri, after 2pm we can only offer urgent appointment requests. Best wishes, Hastings & Rother Healthcare.

Covid 19 vaccination in pregnancy

  ​       COVID-19 Vaccination in Pregnancy   A letter from Matthew Jolly, Professor Jacqueline Dunkley-Bent and Dr Jonathan Leach to Maternity and Primary care services, with urgent actions to improve rates of vaccination in pregnancy against COVID-19.   The letter includes actions for the NHS to take to make every contact count […]

operational update

Dear patients, In anticipation of the easing of COVID-19 restrictions as of 19/07/2021, Hastings & Rother Healthcare are currently reviewing government and associated clinical guidelines in order to determine how we will be operating in the future. We kindly ask that you only attend the surgery if you have a pre-arranged appointment. We will continue […]

Prescription processing times

Dear patients, We would like to remind you about our prescription turnaround times. For digital requests, please allow 3 working days for us to process your prescription. (excluding weekends and public holidays). For paper requests, please allow 5 working days for us to process your prescription. (excluding weekends and public holidays) Please note that we […]

PCN training event

Dear patients, We are holding a primary care network training event on 13/07/21 from 12:30-6:30pm. This protected training time facilitates continuous development of our staff within their respective departments. During this time, we are asking patients who have enquiries urgent in nature to call 01424 754678, for emergencies to call 999, or if your query […]

NHS COVID Pass for events and travel

If you require a COVID pass for travel or accessing events, please click the link below for instructions on how to acquire one. Please note that we can not provide these at the surgery. https://www.nhs.uk/conditions/coronavirus-covid-19/covid-pass/

Triage operating hours

Dear patients, We have been monitoring our triage appointment system in order to improve our services for the greater community of patients. As of 23/06/2021, we will be accommodating appointment requests from 08:00 – 14:00 Mon-Fri. After 14:00 we will only be accommodating urgent appointment requests. Our reception team have been equipped to handle all […]

Organisational training afternoon

Dear patients, We will be hosting an organisational training afternoon on Thursday 17-06-2021 from 1pm onwards. Please note that during this time, we will be dealing with urgent enquiries only. If your query is not urgent in nature, please contact us the following day (Friday 18/06/2021) from 8am and we will be happy to provide further […]

Utilising Local NHS Services During Busy Periods

Dear patients, Hastings and Rother Healthcare has very sadly suffered sudden bereavements. This means we are unfortunately very understaffed this week. Of course we will remain available for whoever needs us, however we would be extremely grateful if you would only contact us this week if really necessary. In the meantime there are other services available […]

When Should I Worry

Who is this booklet for? Having an ill child can be a very scary experience for parents. If you understand more about the illness it can help you to feel more in control. This booklet is for parents (and older children) and deals with common infections in children who are normally healthy. It is not […]