Care for the Carers wins prestigious HSJ Awards 2021

Care for the Carers is delighted to announce that we have won the System Led Support for Carers Award at this year’s HSJ Awards. Our initiative to provide intensive support to carers in Hastings secured our winning place. The project, which has been running for a number of months, focuses on carers who provide vital […]

Symptoms and attending appointments

Dear patients, Please note that if you are presenting COVID-19 symptoms, you should not book or attend any appointments with us unless you have a negative PCR test result. Unfortunately, we can not accept rapid lateral flow test results. We operate a mandatory face mask/visor policy. All patients and staff must wear a face mask/visor […]

Planning for the holiday period

Dear patients, We are fast approaching the Christmas holidays and we would like to make you aware of some important information in order to ensure you have a smooth transition into the new year. We will be closed on:Saturday 25th December Sunday 26th DecemberMonday 27th December (Bank holiday)Tuesday 28th December (Bank holiday) We will be […]

Get Boosted Now

The Prime Minister has announced a huge ramping up of the COVID-19 booster vaccination programme to protect us all from the Omicron variant. Who can get a COVID-19 booster dose You can get a booster dose if you had a 2nd dose of the COVID-19 vaccine at least 3 months ago and: you are aged […]

Children in need fundraiser

We would like to thank everyone who contributed towards our children in need fundraiser on 19/11/21. Our teams raised funds via; Bake Sale  Bring your teddy to work day  Dress down day Guess how many sweets in the sweet jar  Sponsored challenges We raised a total of £244.34!  Thank you for all of your kind […]

The Job We Love And Do

Every one of us at Hastings & Rother Healthcare would like to thank you for your continued support since the beginning of the pandemic.  We recognise that it has been a challenging time for patients and empathise if any frustration has been experienced towards some of the infection prevention measures we have adopted to ensure […]

operational update

Dear patients, In anticipation of the easing of COVID-19 restrictions as of 19/07/2021, Hastings & Rother Healthcare are currently reviewing government and associated clinical guidelines in order to determine how we will be operating in the future. We kindly ask that you only attend the surgery if you have a pre-arranged appointment. We will continue […]

Prescription processing times

Dear patients, We would like to remind you about our prescription turnaround times. For digital requests, please allow 3 working days for us to process your prescription. (excluding weekends and public holidays). For paper requests, please allow 5 working days for us to process your prescription. (excluding weekends and public holidays) Please note that we […]

PCN training event

Dear patients, We are holding a primary care network training event on 13/07/21 from 12:30-6:30pm. This protected training time facilitates continuous development of our staff within their respective departments. During this time, we are asking patients who have enquiries urgent in nature to call 01424 754678, for emergencies to call 999, or if your query […]

Triage operating hours

Dear patients, We have been monitoring our triage appointment system in order to improve our services for the greater community of patients. As of 23/06/2021, we will be accommodating appointment requests from 08:00 – 14:00 Mon-Fri. After 14:00 we will only be accommodating urgent appointment requests. Our reception team have been equipped to handle all […]