Making sure you communicate with the right person at your GP practice

Our Triage system is designed to ensure that patients receive the suitable care from the most appropriate healthcare professional.

This can range from GP’s, Advanced Health Care Practitioners, Pharmacists, Nurses, Healthcare assistants, Care Coordinators, as well as various agencies that we are in partnership with.

The video above explains this process in more detail, as well as more information about our online tools designed to support patients who find it difficult to contact us via telephone.