© Hastings & Rother Healthcare 2023
Hastings & Rother Healthcare can now send messages to the NHS App. Download the NHS App and turn on notifications to see messages: https://www.nhs.uk/nhs-app/msg-service
This is a convenient and secure way for us to send messages about your care.
What to expect from NHS App messages
We will only send you a message if we need to contact you, for example if we have an update about your care.
We may continue to send you some information by SMS (text) message (if you have opted in) while we transition to using the NHS App Messaging Service.
If you do not want to receive messages from the NHS App Messaging Service
Contact us to discuss your preferred contact method.
How to check if you have a message
You will receive messages here, in ‘View messages from your GP surgery and other NHS Services.’
To check your messages:
Get NHS App notifications when we send you a message
To turn on notifications:
You will see a new notification from the NHS App the next time we send you a message. Your notifications will tell you that you have a new message from your GP.
You will still receive our messages if your notifications are turned off, but you will not see a notification on your device when you have a new message.
Your privacy while using the NHS App