The easiest way to get access is to your online medical records is to create an NHS login through the NHS app (link below). Although you can also access your GP records via the internet on a computer, the first bit is easiest if done through a smartphone. 

If you use the NHS app, you will have to set up an account using a unique e-mail address and then ‘authenticate’ yourself to the NHS system to prove you are who you say you are.

This will involve confirming your name, date of birth and contact details. The NHS login has several levels of authentication and to gain access to your records you will need the highest level of authentication. This generally involves you recording a short video of yourself to prove you are a real person as well as uploading a copy of a suitable identification document.

Once you have suitably authenticated yourself to the NHS app and created your NHS login you can approach your practice and ask for access.

We will ask you to complete a short application form and will assess whether having access to your record is safe for you.

Your request will be passed to the Patient Services Manager and Partners to review. It may be the practice wishes to contact you to discuss your request if there are any concerns raised so that access can be given safely.

We do not have a set time frame for processing these requests, however the team are working through them as quickly as they can.

As of November 2023, all approved requests will automatically have prospective access to detailed records.