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Symptoms and attending appointments

Dear patients,

Please note that if you are presenting COVID-19 symptoms, you should not book or attend any appointments with us unless you have a negative PCR test result. Unfortunately, we can not accept rapid lateral flow test results.

We operate a mandatory face mask/visor policy. All patients and staff must wear a face mask/visor inside the practice. Unfortunately we can not accept mask exemptions as we need to protect our staff and patients at all times and minimise the spread of COVID-19.



When to self-isolate

Self-isolate straight away and get a PCR test (a test that is sent to the lab) on GOV.UK as soon as possible if you have any of these 3 symptoms of COVID-19, even if they are mild:

  • a high temperature
  • a new, continuous cough
  • a loss or change to your sense of smell or taste

You should also self-isolate straight away if:

Information:

You may need to quarantine when you arrive in England from abroad. Check the quarantine rules when entering England on GOV.UK

When you do not need to self-isolate

If you live with or have been in contact with someone with COVID-19, you will not need to self-isolate if any of the following apply:

  • you’re fully vaccinated – this means 14 days have passed since your final dose of a COVID-19 vaccine given by the NHS
  • you’re under 18 years and 6 months old
  • you’re taking part or have taken part in an approved COVID-19 vaccine trial
  • you’re not able to get vaccinated for medical reasons

Even if you do not have symptoms, you’re strongly advised to:

Tell people you’ve been in close contact with that you have symptoms

Tell people you’ve been in close contact with in the past 48 hours that you might have COVID-19.

You should tell them to follow advice on how to avoid catching and spreading COVID-19.

They do not need to self-isolate unless they’re contacted by the NHS Test and Trace service.

If they get any symptoms of COVID-19, they should self-isolate and get a test as soon as possible.

How to self-isolate

You must not leave your home if you’re self-isolating.

Don’t

  • do not go to work, school or public places – work from home if you can

  • do not go on public transport or use taxis

  • do not go out to get food and medicine – order it online or by phone, or ask someone to bring it to your home

  • do not have visitors in your home, including friends and family – except for people providing essential care

  • do not go out to exercise – exercise at home or in your garden, if you have one

How long to self-isolate

If you test positive, your self-isolation period includes the day your symptoms started (or the day you had the test, if you did not have symptoms) and the next 10 full days.

You may need to self-isolate for longer if you get symptoms while self-isolating or your symptoms do not go away.

Read more about how long to self-isolate.

Help and support while you’re staying at home

While you’re self-isolating:

  • you can get help with everyday tasks, like collecting shopping or medicines, from an NHS volunteer
  • you might be able to get sick pay or other types of financial support if you’re not able to work

Find out about help and financial support while you’re self-isolating

© Hastings & Rother Healthcare 2023

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CORONAVIRUS (COVID-19) ADVICE

Do not leave home if you or someone you live with has either a high temperature or a new, continuous cough or loss/change to sense of smell or taste.

Click the links below for more help

NHS Coronavirus (COVID-19) vaccine information »»

COVID-19 vaccination status when travelling abroad »»

Check the NHS website if you have symptoms »»

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